Track Your Order

📍 Real-Time Order Tracking

Track Your Order

Get the latest status on your shipment. Enter your order details below or use the tracking number from your shipping confirmation email.

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Check Your Shipment Status

Your tracking number is included in your shipping confirmation email. Click below to track your package in real time.

Track My Order →

Don't have your tracking number? Contact our support team with your order number.

How Order Tracking Works

1

Order Placed

You receive an order confirmation email with your order number.

2

Order Processed

We verify and prepare your order for shipment, typically within 1–3 business days.

3

Shipped

You receive a shipping confirmation email with your tracking number and carrier info.

4

Delivered

Your order arrives. Please inspect immediately and contact us within 48 hours of any issues.

Estimated Shipping Timelines

Delivery times are estimates and may vary based on carrier, location, and order type. All times are business days.

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Standard Shipping

Most in-stock items ship within 1–3 business days.

5–10 business days
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Freight & Oversized

Large or heavy items ship via freight carrier with scheduled delivery.

2–4 weeks
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Made-to-Order

Custom or made-to-order items require additional production time.

Varies by product

Common Tracking Questions

I haven't received a tracking number yet.

Tracking numbers are sent via email once your order ships. If it's been more than 3 business days since your order was placed and you haven't received a shipping confirmation, please contact us with your order number.

My tracking shows no updates or hasn't moved.

Tracking updates can take 24–48 hours to appear after a label is created. If there's been no movement for more than 5 business days, please contact our support team.

My order shows "delivered" but I haven't received it.

Please check around your delivery area, with neighbors, and with your building management. If the package still cannot be located, contact us within 5 business days of the marked delivery date so we can open a carrier investigation.

My order arrived damaged.

Please inspect your order immediately upon arrival. If your item is damaged, contact us within 48 hours of delivery with your order number, photos of the damage, and photos of all packaging. Keep all original packaging until the issue is resolved.

My order was split into multiple shipments.

Some orders containing multiple items may ship separately. You will receive a separate tracking number for each shipment. If you're unsure, contact us with your order number and we'll confirm the shipment details.

Still Need Help With Your Order?

Our support team responds within 1 business day. Include your order number for the fastest assistance.